Error Message - We couldn't send your email due to one or more errors

0 Votes

Hi there, I tried sending two emails yesterday at the same time. I had initiated an a/b test on both emails to test subject lines. An error message showed up on the first email I sent out. I suspect its cause I applied an A/B test on both emails. Now I'm not sure if the first email i sent out got to everyone. Need help asap please.

0 Votes

Hello @WinnieOo ,


Our higher level technical team is going to investigate the issue further, and will be reaching out within the next business day via email with an update. 

William A
Community & Social Media Support
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Apr 23
Community Conversations: SMS Marketing - Activate, Regulate, Communicate!
2PM - 3:00 PM EST