If I change the color of a font, or a divider, etc., the inner background color keeps changing to that color. (And honestly, I still haven't figured out which blocks are controlled by the "inner color" setting.) Once I figured out what was going on the fix was relatively easy, but still perplexing. I have to go to the "Inner Color" setting, which still reflects a white background (even though the background color has changed), and click on the white background "swatch" which will change the background back to what it was supposed to be. This is very annoying.
Hello @BrianJ557 ,
I have some troubleshooting questions regarding your issue, if you wouldn't mind answering them so we can narrow down what the source of the issue is or see if it matches with any known issues:
I had already sent the campaign in question. I tried copying it to replicate the issue, but could not. This is not the first time this has occurred. But seems a bit random.
William, I appreciate the help on this but a more critical issue, that is repeatable, is the problem with using tags when building segments (happened to me again today). I and others have posted on this multiple times and we have not heard about any remediation around this issue. I have given multiple examples of the problem, including creating a segment that includes only one tag, with a resulting segment count that is far different than the count for the tag (it should be identical).
The issue regarding segments has already been tracked to your account. You'll be notified directly by the devs when there's an update regarding it.
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - WillSee Article
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - CaitlinSee Article
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - NickSee Article