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Manually resend an email to contacts who did not open the original

BillC7192
Rookie
0 Votes

Why is resend option not showing/available? This was anA/B test campaign 

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @BillC7192. Because the A/B test email is essentially three separate emails (therefore, three separate reports), our system isn't able to automatically determine those who did not open the three combined emails. As a workaround, you can create a segment using the criteria of "did not open" for the three emails. Then you'll add the segment to a list (I suggest creating a new list) and Quicksend the email to the list.

--

Caitlin M.
Community Manager
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