Reason for blocked Yahoo.ca account

ShawS3
Rookie
0 Votes

Hello, We are trying to send to yahoo.ca accounts but they are immediately coming up as blocked. these are new accounts and we have never received emails. Can you please help us to fix these? Thank you! 

1 REPLY 1
William_A
Administrator
0 Votes

Hello @ShawS3 ,

 

It's likely an issue of you sending from an established domain, without having self-authentication set up for your account.

 

If you'd like additional guidance for setting up self-auth, or need more advanced insight of your delivery issues, I'd advise speaking directly with the Delivery team.


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William A
Community & Social Media Support
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