Reporting > Tickets, Show Numbers Error

Marketing Legend
0 Votes

Events 2.0 Reporting > Tickets display erroneous sold ticket numbers under Sold/Total. I created an event, no invitations have been sent, no one has registered for the event, and Reporting > Registrants shows "0 registrants." However, the Sold tickets are erroneously displaying "3/40" and "2/60" in Reporting > Tickets.

0 Votes

Hello @PeterT4965 ,


I was able to recreate the issue and did additional troubleshooting, so you'll likely see a cancelled registration for a registrant named "test." Our higher level technical team is going to look into this further, and will be following up via email with any additional updates or troubleshooting/workaround information, within the next four business days. 

William A
Community & Social Media Support
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