Average Open/click rates should be available at a click

I find it annoying that a service that can track open /click rates for individual campaigns can't provide an average open/click rate that consistently updates based on the last (x) amount of time. It would be great if I can set that parameter to source an accurate figure. On the reporting page the first heading is "stats from your last 50 campaigns" yet it provides me with no real valuable data... Telling me which subject line did the best then providing me with a link to learn how to improve my subject line is not data I need, neither is asking if I want to partake in a 15 minute email marketing challenge!! The only data you provide is the mobile vs desktop opening figures. Also, you provide an automated Year in Review Page, but have no where on the back-end where I can find that same report after it has been pushed out via email.
2 Comments
Patrick_W
Moderator
Status changed to: Voting Open
 
Frankie_P
Moderator
Status changed to: Closed - Implemented

Thank you for your patience as we looked into this! The good news is we have received word from our engineers that this information is currently available on the reporting page under the Trends headline. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.

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