It would be nice to see who your frequent openers are and who never opens.
At this time you can export to excel each individual report (open, sent, bounce, etc) or print directly from Constant Contact. We would recommend exporting first so you can control the layout but it's up to you. Thanks for the feedback on a more cumulative report!
We send emails with links. It sure would be nice to get a history of which links are working. Yes I know I can look at each individual email's statistics, but being able to gauge a link's performance over say the past 6 months would help immensely.
I have submitted this idea many, many times, in writing, and verbally. I have received promises galore, and yet here I am again with this simple request one more time. In my little pea brain I think this would help our business, and many others, properly and quickly assess their marketing efforts.
So once again CC - Please provide the capability of downloading a CSV file with performance data.
I'm not sure what you're asking for - what do you mean by "export the engagment list details for each content" - do you mean contact? Also, what are you asking for when you describe a "cell automatically give me a count or categorized which emails that person opened..."?
For me, It is painful to export "Open, Click, Unsubscribe" reports, One at a time.
Can you work on "Overall Report" for One Campaign?
So I can check "Sent, Open (# of Open), Click (# of Click), Unsubscribed" all in one file.
For those information, I do not need the time that they open or click.
It would be useful for everyone who wants to see which recipients showed interest more than others.
I can't find it either.
If you click on a campaign title, the next screen has the clickable numbers to open the Opened, Sent, Clicks, Bounces, and so on.
On the Campaigns list screen, there's enough room (at least as I view it on my system now) to hold a quick link for Bounces, right next to the already existing Open Rate and Click Rate. Would be nice to have such a Bounces link there.
Quarterly I review emails that have Bounced, Blocked, Other that have been returned, but this new way only offers the last 50 emails that have been sent. We send more emails than I can review each month. This is crazy. Why change a good thing.
Ah yes, what KanetteG mentions is a better way to get at your bounces and other performance lists if you need to work with more than one campaign at a time. Thank you for that.
And yes, since the Reports page limits you to the last 50 emails, if you need to get at something ealier, you will find yourself in that Sisyphean world of hurt known as "View more campaigns." Sorry about that.
Yeah. Are all these things actually stored in separate tables? I wouldn't think so. Even if they are, write us a select query with whatever multiple joins or appends are needed to give us an exportable file and a screen view that would show, for example,
[Email Address] [Response Date/Time] [Response Category] [Response Data Primary] [Response Data Secondary]
email@example.com, 10/24/2016 5:53 AM, Bounce, Non-Existent [ ]
firstname.lastname@example.org, 10/24/2016 5:53 AM, Open, [name of newsletter] [ ]
email@example.com, 10/24/2016 5:55 AM, Click, [link that was clicked on] [ ]
firstname.lastname@example.org, 10/24/2016 6:03 AM, Click, [link that was clicked on] [ ]
email@example.com, 10/24/2016 6:36 AM, Open, [name of newsletters] [ ]
firstname.lastname@example.org, 10/24/2016 6:38 AM, Unsubscribe [name of newsletter] [Unsubscribe Reason]
You can be creative with this, but I'd also at least want to see the Sents in such a file, which would allow me to figure out the Did Not Opens on my own. Users who don't have a need for data compiled this way wouldn't have to use it. For others who can work with it, it would save the time of handling and manipulating the separate files as we often must do for keeping data in another system in sync, and doing external reporting.
It would be helpful to be able to download a list of Suspeneded by Contact Name, rather than by Campaign.
The simple view is CC knows who on my list of 22,000+ Contacts are "suspended" and it would be useful to be able to identify them with entering a Campaign Report.
Th-Th-That's All Folks
I think CC needs the feature that will allow you run a report on all of your contact to see what email addresses are incorrect or have bounced back. Right now, you have to go into each individual list that you have created to track that data.
I would like to run a report of all e-mail addresses that bounced within a time span ACROSS campaigns. Currently, if I want to know all e-mail addresses that bounced in a 6-month period, I have to go into the MANY campaigns we've run across those 6 months and extract them from each campaign. The e-mail address, date, and type of bounce across campaigns would be very helpful to us.
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