Hey @JWCompton. Thank you for providing that feedback, I've gone ahead and opened this for voting for us.
I 100% agree. I have also been requesting that we can export or run reports on the customer, not just the campiagn. I woudl love to be able to see my customers engagement on a macro level (those in several campaigns)
Yes, this is critical missing data. Should be able to pull a report that lists number of bounces, by type, per email address/contact. Would make it much easier to idntify problem addresses.
Current process (really, a cumbersome workaroud) requires exporting bounce lists for each campaign and maipulating them in ad aoutside tool liek Excel or Access.
Rather than having to review each campaign one at a time to look at bounces, this data should be available on a Contact basis -- it is the email address that is the source of the bounce, not the message.
Should be able to easily see a list of bounced addresses with counts by type of bounce, over a specified time period (e.g. a lis tof all emails that bounced in the past 60 days). This would allow us to more effectively evaluate the bounces and identify repeat offenders.
Our company manages a list of tens of thousands of contacts for very specific target accounts in our industry and send dozens of emails weekly. We need a way to export a list of all emails that bounced from all contacts across all campaigns so we know what specific emails need to be updated in our Client Relationship Management system. Unfortunately, it is not feasible to export each individual email results for bounced emails with the magnitude of work we use these emails for.
Same situation with our company. To keep a client list clean and to let our staff know the actual active respondents we need to be able to export all opt outs and bouces for maintains purposes. This is a extreemly time consuming way to organize, when a simple export by date range would be a pefect solution.
As Administrator for our Constant Contact Account - how do I reinstate a 'suspended bounce' email? I've already deleted and re-input the contact email however this isn't working?
I would like to click and see the person engagement detail while looking at the campaign bounce detail report "at the same time"
I am commenting to add a vote for developing this as a feature, as well as other ways to filter and generate reports about contacts.
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