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0 Votes

you need to report on Do Not Opens - which deleted or still holding in their In Box!!!!!!!!!!!!!!!!!!!

vic Melfa

1 Comment
Moderator
Status changed to: Open Questions

Hi @CrisA44 how would you expect to view this type of did not opens in your account? At this time open reporting is tracked through an invisible image we use as an open tracking. If the contact doesn't display images or uses a text version, we can't track an open and won't know that it was opened (unless a user clicks on a tracked link, and then we'll record an open and a click).