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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

Can Mobile usage be added to reporting?

Can Mobile usage be added to reporting?

Would love to see included in reports what percent of our subscribers are opening emails using their mobile devices...to know if we need to focus more on optimizing our emails for mobile.

24 Comments
All Star

Looking for the same thing!

Member

Agreed! This would definitely help optimize and figure out what platform is popular amongst our audience!

Moderator
Status changed to: New
 
Moderator

Thanks for posting this feedback!

All Star

It's 2015 now, and everyone should be looking at statitics for mobile - opens, clicks, etc. - because knowing what platform our users engage from is cartainly important to template choice, among other things. Constant Contact reporting does not provide this. I want Constant Contact to provide single-email reporting on what platform people are consuming email from, as welll as an monthly, quarterly, and graphical views. 

Member
Please add the ability to pull a report on clicks by email address. Also, a report that reflects opens by email address. I am aware it would not include mobile opens but it is still helpful to have a spreadsheet showing who opened a particular email. Thanks
All Star

Moderator, please tag this "Mobile" and "Reporting" and put it where it will get the most impact on getting me what I need. 

Hannah_M (Moderator) had proposed the Contacts area with a tag of "Reporting." 

I note there is a similar request by CorinneC1 on ‎11-19-2014 07:01 PM. 
Moderator
Status changed to: New
 
Moderator

Hi @ScottF26

Thanks for posting, You can curentlyexport a report of your opens, including email address and open time. This report won't show which links they clicked on but you can see this information within the email> reporting page. 

 

Thanks!

Besides asking the recipients, is there any way to determine on what kind of device my email is read?