I want to remove contacts that have not opened my emails in over 12 months. Thanks, M
It seems to me if a contact that has not opened even one of the last ten emails I have sent should be eliminated from my contacts list.
In working with Eric today we noticed that Constant Contacts does have the ability to see who has not opened each email.
My suggesting would be to create a spread sheet with the following columns
Last name email address and columns for each of the most recent emails
Then place an x in the appropriate row and column if they did not open it. For example
Name of Name of Name of Name of
Most recent 2nd most recent 3rd most recent 4th most recent and on for
Last name email address email email email email next 6 or so
Smith TSmith@aol.com x x x x
Jones SJones@yahoo.com x x x
A simpler to create and perhaps more beneficial would be to have a spreadsheet of all the contacts and place an x for the emails opened. The Name of the Most recent emails could be say the first couple of words of the name
Then a person would get an idea who are the ones who really are using it by the x marks and the ones who never open would have a row of blanks. These persons could then be removed from the list.
Arlo Moehlenpah firstname.lastname@example.org
It would be awesome if there were a way to create a list of those who don't open emails for a consistent period of time and then be able to either reach out to them in a way that is relevant or to determine if they were worth getting off the list.
I can pull up individual contacts and see a report of their activity. It would seem that creating a list of those with no activity should be a rather simple task within Constant Contact, but users do not have access to query the information across multiple contacts and multiple emails. Why should I have to export and combine reports via Excel when the information I am looking for is available in Constant Contact?
Thank you! Our old email software had a "list clean up" option where you could easily select to remove contacts that have not opened any of your emails in a specific amount of time. It also allowed a person 3 bounces, then removed them from your list if you wanted. It seems like this would be an easy feature for CC to add.
I only want to get rid of people who haven't opened the last 3 months worth of emails, but if I read the directions correctly, the way described here will delete anyone who didn't open the last email (or whichever email you are using). We have customers that might open one but then not open any for a few months, and I'd hate to lose someone who occasionally reads them just because last month's newsletter heading didn't apply to them.
Any update on if CC will get a better list clean up system? Our open rate is low due to a lot of dead weight in our list.
Please have a report available to pull all unsubscribes at one time from all campaigns, rather than having to go in each campaign to retrieve this information.
It would be awesome if we could see a list on Contacts that have not opened up the last 2, 3, etc. emails all under one list. With this we could delete the unneeded contacts all together.
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