I want to remove contacts that have not opened my emails in over 12 months. Thanks, M
I would like to be able to run a report that would tell me which of my contacts haven't opened certain emails. Like a report that would tell me if a contact never opens our newsletter. Or a list of contacts that hasn't opened an email in the last 3 months. It seems like this report should be an option.
I really woul like to see a report available that shows # of campaigns opened per email address (i.e.--has someone opened all, 1 out of 10 (for example) or none of the campaigns. I do not want to click on each individual email address to get this information. If someone has not opened any but I am still seeing them as a customer I need to find out if they have a different email address that they use now. Also if someone only opens a small # of emails it will help me determine which email topics are possibly of more interest.
I would like Constant Contact to allow me to filter my contacts who have never opened one of the emails I have sent them, so I can remove them from my list.
I know that ConCon would lose money with this feature, but it would also lessen the likelihood of spam reports. And would certainly insure that someone who has absolutely no interest in what I am sending is not forced to receive it.
How about it?
Wayne State University
Send about 80 enewsletters a year
For my wish list, I would like to have a way to filter out all of the accounts that have not opened any emails for a period of time. For example, listing all the clients who have not opened any emails over the last 12 months. I know that this can be done by running and exporting several reports and them comparing the lists... but it is time consuming. Then we could take that list and see if the accounts need to be unsubscribed or deleted.
No. But I'm lucky we usually just do a monthly newsletter. Organizations that do weekly or daily (and I won't even think about those that do more than one a day) must find it impossible to act like professionals. I export six months worth of Sents and Opens; import into Access after some editing; compile everything after some more editing; and run a query to identify those who were sent the prior six newsletters but who opened none of them. Ok, I admit it, it's such a pain that I sometimes do it only once a year instead of every six months.
With the recent platform changes, has this issue been addressed at all? I also manage my "Did Not Open" list externally and would love to have an easier method.
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