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Engagement time in Reports

Engagement time in Reports

Hello, I would like to know whether it is possible to include in the reports the engagement time spent by the user - say open time, closed time, number of minutes. Also provide analytics of opened as well as clicked by time spent category (say 1 -5 mts, 5-10 mts, 10-15 mts....). Thanks, Rama


HI @RamaJ4

When viewing your open reporting you should be able to see time of open in the open report and if you were interested in the time of click you can view this information by URL. Just click the hyperlinked number of people that clicked on a specific link to see the details. 

Status changed to: Functioning as designed
Status changed to: Closed - No Action