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I much prefer your earlier layout for opens & clicks

I much prefer your earlier layout for opens & clicks

The earlier style gave a far better at-a-glance overview of opens and clicks, sorted by links, while also allowing for contact activity in other ways.
20 Comments
All Star

The new Reports for e-mails is not useful for our e-mail newsletter.

We need to know which links (content) generate the most interest.  This information tells us what has value and what does not.  This feature was removed.  The way the reports on Click worked before was much more functional for our e-mail news letter.  The way it is working now makes it un-usable for us.

All Star
I like the old readout better...when the number of clicks are totaled per website this new format is cumbersome to read
CTCT Employee
Status changed to: Open Questions

Thank you for your feedback @DrewS93. Rest assured, we do still allow you to see clicks sorted by links. It can be found under "Links" in the dropdown. Also, are you able to share with me specifically what about the other reports gave a far better at-a-glance overview? Thanks you!

CTCT Employee
Status changed to: New

Thank you for your feedback @JaneR80 Rest assured, you still have the option to see the total number per website. When viewing an emails report, you will want to go to the "Links" option in the drop down.

CTCT Employee
Status changed to: New

Thank you for your feedback @StevenB78. You do still have the option to see which links generate the most interest. You can find this under the "Links" option in the dropdown when viewing an email report. The "Clicks" option will show you all clicks and the "Links" option will show you the links and their total clicks.

CTCT Employee
Status changed to: Voting Open
 
Regular Advisor

Drew you are missing the point. We can see the list of links, but we can't put it in order of how many subscribers clicked each link. This is a common feature in these types of reports, allowing you to click on a column header to organize it in alpha (or in this case numeric) order.

CTCT Employee

Yes of course, which is why I was hoping you could clarify your feedback. Thank you for getting back to me so quickly @JulieL34! I have already opened up the idea for voting.

All Star

The reporting is essentially useless now. It's very important that I can quickly understand which links in an email generated the most interest. It's also important to be able than to isolate the people who have clicked on particular links (to add to a particular list for example). Will this be corrected in the near future? It is a major loss of functionality for us.

CTCT Employee

Hello @ClydeK. Rest assured, you are able to see the links and their number of clicks. You are also able to then drill down into a particular link to see the contacts that clicked it. This can be found under the "Links" option in the dropdown. The "Clicks" option will show you all clicks but the "Links" option will show all links, including the number of contacts who clicked the links. From there, you are able to add the contacts to a list.