No reporting on which devices or operating systems open our emails

In the past, we were able to see reporting on which devices and operating systems our emails were viewed on. I don't find that now - is it no longer available? If available, where?
I think this would be important to know in light of the recently disclosed info that Apple devices no longer allow tracking, and the reports now falsely show that every Apple device opens our emails. That gives us an unrealistically high open rate - for me about 10 percentage points higher than in the past. 

If this reporting has been phased out, I think it would be good to add it back, so we can give more accurate reporting to our boards and bosses. 

2 Comments
Frankie_P
Moderator

Hi @HSACC

 

Thanks for sharing this feedback with us! We apologize for any inconvenience caused from this feature not being carried over. We have however tracked your feature request and opened up this idea so other users can weigh in as well.

Frankie_P
Moderator
Status changed to: Voting Open
 
What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More

What's New

See the latest Constant Contact product release notes and updates.

Learn More