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Open reporting over time

Open reporting over time

It's not possible to get a report to sort contacts which are my most active readers. This would be a great tool. MIke

31 Comments
Member

I would like to suggest displying a history of opens for the last 90 days per individual contacts. We used to have that option before.

New Member
I can not see how many times a contact has opened a newsletter...
All Star
Would like to see when an individual has opened an email multiple times in one place - ie if they open the email every day the opening will be listed in the report on different pages making it hard to identify someone who has engaged in the email multiple times.
All Star

Do not like that I cannot see the history in an individual's account -- can't see which ones they clicked on and when they opened them -- this was critical for our customers who complained they "never got the email" and wanting the special pricing we gave two months after the fact -- I was able to do a screen shot and send it to them showing what day/time they opened it and how many times they opened it!  We can't do that anymore.  

 

I agree with all those  comments above -- you took away the ability to look at crucial data in any logical way .  Also the number of bounces it shows does not correspond to the number that displays when you try and view the bounces -- obvious glitch there -- so how can we be sure the bounces are actual and accurate?  I just tried to look at the emails that did not open (over 300) and I get a blank screen.

 

I don't like the new Exporting of reports either -- I don't want to export EVERY field!!!  Makes my spreadsheet too long and I have to delete or hide columns to fit on one page -- very time consuming.

 

This is just not useful anymore other than to send bulk emails!

 

One positive note -- I do like being able to see the Thumbnail image of the email campaign -- not a great trade-off though!  

Occasional Contributor
This is a handy feature. It would be nice to send an email from the contact info. page to make it a simple way to be interactive to those who opened my email..
Regular Visitor
I cannot quickly/easily find if a person opens my emails. In the old format, I could easily click on the link to see if they opened it or if the emails are bouncing if I add a new person.
Established Member

Also, there needs to be a Constant Contact support page describing the details on how to do this process through Constant Contact, and possibly add how to do it in a spreadsheet on the same page.

https://community.constantcontact.com/t5/Managing-Contacts/How-to-track-contacts-who-never-open-emai...

 

Occasional Visitor
I would like to have the feature where, in one table, I can view the contacts that have MOST RECENTLY engaged with my emails. It is paramount in sales to contact leads when your offering is top-of-mind and I believe the VAST MAJORITY of your users would appreciate a feature such as this. Improved user experience, better retention for Constant Contact!
Occasional Visitor
Add a option to pull a report that shows the clients, that has opened the most.
Visitor
on contact lists, should list the "date of last open" as a column so can determine if want to keep sending that contact any emails &/or if want to send a special email, etc. right now there is no way to easily get this list / this info of "last opened date"...without going into each individual contact, which is WAY TOO time consuming...