It's not possible to get a report to sort contacts which are my most active readers. This would be a great tool. MIke
I would like to suggest displying a history of opens for the last 90 days per individual contacts. We used to have that option before.
Do not like that I cannot see the history in an individual's account -- can't see which ones they clicked on and when they opened them -- this was critical for our customers who complained they "never got the email" and wanting the special pricing we gave two months after the fact -- I was able to do a screen shot and send it to them showing what day/time they opened it and how many times they opened it! We can't do that anymore.
I agree with all those comments above -- you took away the ability to look at crucial data in any logical way . Also the number of bounces it shows does not correspond to the number that displays when you try and view the bounces -- obvious glitch there -- so how can we be sure the bounces are actual and accurate? I just tried to look at the emails that did not open (over 300) and I get a blank screen.
I don't like the new Exporting of reports either -- I don't want to export EVERY field!!! Makes my spreadsheet too long and I have to delete or hide columns to fit on one page -- very time consuming.
This is just not useful anymore other than to send bulk emails!
One positive note -- I do like being able to see the Thumbnail image of the email campaign -- not a great trade-off though!
Also, there needs to be a Constant Contact support page describing the details on how to do this process through Constant Contact, and possibly add how to do it in a spreadsheet on the same page.https://community.constantcontact.com/t5/Managing-Contacts/How-to-track-contacts-who-never-open-emai...
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