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Recommended for Removal is confusing

Recommended for Removal is confusing

Please remove RECOMMENDED FOR REMOVAL as the DEFAULT category for displayed bounces. If you need a default, it should be ALL BOUNCES. It is a HUGE WASTE OF MY TIME when I have to go back to selecting ALL BOUNCES. All bounces are of concern to me, not just the ones YOU think I should be concerned about. PLEASE FIX THIS!!!!! Thanks.

236 Comments
New Member
I want to delete the contacts that bounced back the last time, but cant see how to filter for that?
Moderator
Status changed to: New
 
Moderator

Thanks for this feedback!

Established Member
which e-mails are constantly bounce between the undeliverable and the Non existence. if we can we can clean the list and eliminate the bounce e-mails. thank you Issac
New Member

Is this option of deleting bounces available?  I do not see it under Contact Management.  Please advise.

New Member

I have searched in the discussion board and am trying to track the dates of responses, but it is still unclear.

 

It looks like there used to be a function under Contact managment to delete bounced emails, but this is no longer available?   Is there an antcipated date of when this will reappear?

 

Any clear instructions on how to delete bounced email addresses? This effects our pricing plan by keeping erroneous email addresses.

 

Please advise.

wchiu@ssg.org

Moderator
Status changed to: New
 
Moderator

HI Wendy,

You can still remove bouncing email addresses right from the reporting page. Check off all or some of the addresses in the list and use the "Remove Emails" button in the header. You will need to confirm that you understand that these addresses will be removed (unsubscribed) from your account and you won't be able to reimport them.

1-17-2014 8-34-19 AM.jpg

Thanks!

New Member
How do I know if the emails I send out are correct? I recv'd an email stating 21 had bounced back. Where do I find this info so I can update them?
Occasional Contributor
Can't find my email list of bounce reports so I can't manage bounces. When following the FAQ help it doesn't display the list. Please, either change it back to the way it was or give us some new instructions on how to get there.