There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?
Thanks for sharing this feedback!
I sent my first email blast and so far have been happy with CC. However, to see how many times an individual has opened one email (which is very important marketing info to gage potental interest) the current suggested process of tagging or exporting excel dating is quite cumbersome as is the alternative of manually scanning through 400+ emails to see if a name shows up more than once. The list is live two and can change from hour to our in the early part of a campaign so having to repeat the efforts over and over to get this info is annoying.
In the All Opens tab, can you add a condensed data option that can simply show a number for how many times someone may have opened it instead of sorting by the time it was opened? Or at the least make the fields sortable on the page so clicking on the 'name' field sorts the data by name rather than by open time.
Thanks for your consideration.
There needs to be a way to filter the contacts by the fields, ability to add other fields and filter, such as dates clicked, I would like to have the most receive at the top. Or even have a separate list that keeps track of new clicks since the last export. Also there isnt a report that accounts for Opened emails that have not been clicked. We can see the opens, the clicks, but not the in betweeners.
Thanks, @MelissaF70! Do you think you would reach out to the "inbetweeners" again to see why they didnt click or would you be looking to take another action with this information?
It would be nice to be able to see the last opened date on the contact list instead of opening each contact individually.
Thanks for posting this feedback!
We need an option in ALL lists to view names alphabetically. For instance, Unique Opens are listed only by Date/Time. It would make it much easier to keep track of names if we can view them alphabetically.
Hello, I am fairly new to Constant Contact, and had the same observation as the original poster. It would be very helpful to have the names sorted alphabetically, or be able to sort them by clicking on a column heading, so that it's easier to find out if a particular recipient has opened their email. While the idea of exporting to Excel is one workaround, I don't understand why it's not possible to sort the names, particularly since this "great feature request" was made almost two years ago.
With our campaigns, it sorts in small, incomplete groups of the same letter, so that there are, for instance, several groupings of last names starting with "S," and so forth.
If nothing else, the default should be that it sorts by last name.
Thank you for posting your feedback about this. I have moved your post to our feedback area, so that your comments can be tracked towards this feature request. Please feel free to add any additional comments here, or if you have a support question, you can continue to post in the Knowledge & Support area of the Community.
Hi, the clickthrough stat information is helpful. HOWEVER - it would be much more helpful if it were easily sorted into a ranking. It shouldn't be too difficult to offer this option where you can sort the stats from highest to lowest ranking of clickthroughs so we don't have to comb through them ourselves. Thanks for your consideration.
I cannot be the only one who wants this. Really? :)
Under reporting -All opens on the more options tab add the ability to alphabetize by last name. This will enable us to see how many times one contact has opened a specific email, which in turn will let me know who is most interested in that specific topic/idea/product for future follow up.
When viewing the click report, why is there no option to sort? For example, my click reports all sort by the first letter of the contact's last name (and THEN by date/time), so it's very confusing to look at. I'd like to be able to sort by date/timestamp which does not currently exist.
The "Opened" report sorts by date/time, so why can't there be an option to sort this way when viewing the clicks?
Thanks in advance.
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