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Reports: Sort options needed

Reports: Sort options needed

There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?

304 Comments
Occasional Visitor
prior to recent changes to the site, the "all opens" export was available, and very helpful for my internal marketing analysis
Moderator
Status changed to: New
Thanks for posting this, Rob.
Frequent Visitor
Please allow us to order click-through report by Date/Time!
Moderator

Thanks for your feedback, Brian! 

Occasional Contributor

I have a click through but when I click on the link, it does not show who clicked on it. It also reports it as 0 instead of the number of click throughs.

Moderator
Status changed to: New
 
Visitor
It appears that I can only download "Unique Opens", I need to get a download with "All Opens"
CTCT Employee
Status changed to: New
 
CTCT Employee

Hi Regina,

 

I am sorry for the frustration this has caused you.  After looking into this I could not replicate the issues you were seeing.  What email are you referring to as well as when you viewed your reporting was it directly after you clicked on the link yourself? 

Occasional Visitor

There doesn't seem to be a way to sort click throughs by date and time. This was possible before and makes it easier to see when new click throughs occur and who they are.