There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?
Click Email>Reports and the hyperlinked numbre of click throughs to the right of the email name. When you view the data you will see the link on the left with "Unique Clicks" in the middle. Click this numnber to see who clicked on the link!
The Issue you are currently having with the click through reporting 0 is a system issue we have going on. Our engineering team has developed a fix, and are currently testing it out before we push it to our live system. We hope to have this resolved very shortly, we apologize for any inconvenience this may have caused you.
Tier 2 Community Support
It sounds like you are viewing only the bounces that are recommended for removal. Can you try using the drop down menu on the right to control the bounces you are seeing? Also, just so you know, you can view one category at a time here too.
Thank you for supplying your feedback to us. It is very important, and we highly value your opinion. Please don't hesitate to let us know any time you have any more details or more feedback to give us!
Can you tell me more about what you mean by inactive contacts? You can remove email addresses from the bounce screen if you would like. You can also view any specific bounce cattery if you just want to remove a specific bounce category.
Thank you for supplying your feedback to us. It is very important, and we highly value your opinion.
Was there a specific section of gray type that was being difficult for you to read, or is it just any type that is set with that specific color?
Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us!
This feature is still available. You are most likely viewing the clicks by URL and not the clicks by Contact. To view the clicks by your client, which links they clicked and how often, please change the display on the right side of the reporting. Here's a screenshot:
Sorry for the delay in a reply to your post. Please let us know if you have any other questions. Have a good one!
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