There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?
It would be nice to be able to sort when looking at your opens on campaigns you've sent out. For example, when I click on 'All Opens', I would like to sort by name so you can perhaps gauge interest. If you could sort by email address, if someone opened your email 5+ times as opposed to just once, I would then infer that this person has a higher level of interest.
Hi @SabrinaK203. Thank you for the feedback on our new reporting page. When you click on the contact, there are two tabs that appear: Details and Engagement. Engagement shows you a much more in-depth view of the contact, including recent opens. Does this help?
Also I love your idea of being able to sort those columns!
Reply from @SabrinaK203:
Thank you. It does help. I'd been unaware of that option. It would also be nice to just see within a campaign, on the unique opens page, where names could be sorted alphabetically. I.e. You could just go to names at the top and click that for an option to sort them alphabetically if you want rather than just times opened. Then I could see in one fell swoop several folks at once who opened a campaign several times. Thanks!
That's a great point with the column sorting and thanks for clarifying.
Hi @KayR16 how does our Links reporting not fit your needs to view clicks by URL?
As for the ability to sort your reporting, this is feedback we are tracking. So I have merged your post into a larger thread for this same request.
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