There used to be the option to view the opens for an email, by the time and date that the opened it. With the recent update this is no longer the case. Why is this?
Under reporting -All opens on the more options tab add the ability to alphabetize by last name. This will enable us to see how many times one contact has opened a specific email, which in turn will let me know who is most interested in that specific topic/idea/product for future follow up.
When viewing the click report, why is there no option to sort? For example, my click reports all sort by the first letter of the contact's last name (and THEN by date/time), so it's very confusing to look at. I'd like to be able to sort by date/timestamp which does not currently exist.
The "Opened" report sorts by date/time, so why can't there be an option to sort this way when viewing the clicks?
Thanks in advance.
It would be nice to be able to sort when looking at your opens on campaigns you've sent out. For example, when I click on 'All Opens', I would like to sort by name so you can perhaps gauge interest. If you could sort by email address, if someone opened your email 5+ times as opposed to just once, I would then infer that this person has a higher level of interest.
Hi @SabrinaK203. Thank you for the feedback on our new reporting page. When you click on the contact, there are two tabs that appear: Details and Engagement. Engagement shows you a much more in-depth view of the contact, including recent opens. Does this help?
Also I love your idea of being able to sort those columns!
Reply from @SabrinaK203:
Thank you. It does help. I'd been unaware of that option. It would also be nice to just see within a campaign, on the unique opens page, where names could be sorted alphabetically. I.e. You could just go to names at the top and click that for an option to sort them alphabetically if you want rather than just times opened. Then I could see in one fell swoop several folks at once who opened a campaign several times. Thanks!
That's a great point with the column sorting and thanks for clarifying.
Hi @KayR16 how does our Links reporting not fit your needs to view clicks by URL?
As for the ability to sort your reporting, this is feedback we are tracking. So I have merged your post into a larger thread for this same request.
Working with membership as a nonprofit, I try very hard to keep up with our membership and I am constantly working with the valuable statistical lists provided as to our emails.
One thing I wish you all could do to help me, and I am sure others, in keeping their lists current and that is have the ability to click at the top of a column in one of the reports and it would sort alphabetically.
If we had that feature it would make life easier in updating email addresses, dropping folks off, and analyzing the data in our lists to help keep everything current.
In the reporting tab, please add the ability to filter Opens/Clicks/etc. by date. This is especially useful for automation emails where we want to see performance on an ongoing basis. The filter currently only allows "Filter by email address or name", but it would be very useful if we could filter also by date, eg. setting a start and end date and view performance of a particular campaign only within that period.
Hi @user83888 thanks for sharing this feature request! We have opened up your idea so other users can weigh in as well.
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