Showing results for 
Search instead for 
Did you mean: 

What's going on here?

What's going on here?

There's been a new update. I used to be able to take all of my bounced "Recommended for Removal" Contacts, tag them, and then unsubscribe the whole list with just a few clicks Now I have to go into each one to unsubscribe it? What's that about? That's not helpful at all! I also can't tag my unsubscribes en masse like before. I have to go into each individual contact and tag it. Again, what's that about? Is there a new feature that I'm missing? Or did Constant Contact take a step backwards?
Frequent Visitor

You shouldn't have to delete them one by one. When looking at the results of your campaign under the "Campaigns" tab, you should see where it breaks out how many sent, bounces, spam, unsubscribes, etc with the number as a hyperlink. If you click on the number of Bounces, it should take you to the full list of all of your contacts that bounced (image below).

Screen Shot 2019-06-25 at 2.20.15 PM.png

There's a drop-down menu on the top-right where you can filter Bounce types — nonexistent, suspended, vacation/auto-reply, recommended for removal, etc.. Filter so you're only looking at the Recommended for Removal contacts (image below).

Screen Shot 2019-06-25 at 2.20.27 PM copy.png

Then check the box above the individual checkboxes on the top left, and it will select all that are Recommended for Removal. Then once they are selected, click the Actions drop-down and select Remove. I've attached a couple of screenshots to help show the steps.