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Where did it go?

0 Votes

Where did it go?

I think I like the new format but I cannot find the people who have opted out....may I assume that noone has opted out if I can find no notice of it? Thanks for assisting me in this matter. 

2 Comments
Moderator

Hi @424Washington, thank you for reaching out with your feedback on our updated reporting. I also would like to apologize for any confusion there may be finding contacts who have unsubscribed. This is information still available in your campaign reporting. If you're in your open reporting, you can find the unsubscribed through the upper right hand corner "Opened" menu. This menu will give you a drop-down where the option "Unsubscribed" is listed. Changing this to "Unsubscribed" to get the information you're looking for.

 

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CTCT Employee
Status changed to: Closed - No Action