cancel
Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Why no graph in new reporting function?

Why no graph in new reporting function?

Looks great but why no graph for reporting showing results opens, clicks, etc. against an industry?
27 Comments
Visitor

Thanks

Moderator
Status changed to: New
 
Moderator

Thanks for posting this feedback!

Moderator
Status changed to: New
 
All Star
I am so disappointed in the "upgrade" to reporting. It is nice to have a list for sure, but that should have been ADDED to the existing chart. Where is the ability to show overall engagement results on average? I want the graph back WITH the new list or just the old way. It is a useful feature to show clients their YTD overall engagement totals.
Moderator
Status changed to: New
 
All Star
Hi - I liked the reporting graph in the old version of Constant Contact ... I can't see where it is available or if it is still available! Please advise!
Occasional Visitor
I don't like the new format for reporting and stats. The graph comparisons, month to month were very helpful. This set up is a bit harder to navigate.
Occasional Visitor
With the new layout, I can't find the grafics in reporting 😞
Occasional Contributor

I agree with Hannah.  I was just getting ready to show this reporting with averages etc. to my staff and peers when it all changed.  I was quite dissapointed.

Visitor
RE: The new screen layout for Reporting or Results. I miss the little graph - I found that helpful - and I miss seeing the actual number of opens, rather than just the % of opens.
Moderator
Status changed to: New
 
Occasional Visitor
Please bring back the old line graph. This graph was extremely helpful to our school and to me as an author of our weekly email marketing campaign. Please ignore and discount any negative feedback from other users, especially complaints that the graphing tool was too confusing. People who make complaints like that are idiots with insufficient mathematical education. The graphing tool was not confusing at all and I liked the condensed data table below it as well. Your new data table is too spread out and should also be stylized to reflect the previous version's. Please bring back the line graph of the open rates for all the campaigns emails. That graph, which included a bar graph of the recipient count as well as another line graph of the open rate was very helpful to look at long-term trends with our school readers from week to week.
All Star
please bring back the old chart and graph for reports
Occasional Visitor
Hi, I really like looking at the graph display on the email open report. I thought the graph was a nice feature. Hope this helps and thanks for the consideration. Nate.
Moderator
Status changed to: Voting Open
 
Occasional Visitor
I really miss the infographics I used to see when I looked at how my emails were doing. In a snapshot I could see what was going on without having to study the numbers.
New Member
I'm not linking the new format. Granted it has new features, but some of the old ones are gone. Like the graph that show historic trends of e-mails, and a few other things that seem not to there. Also don't appreciate the pop-ups for "Let us design one for you". Also, a bit weird, I have two different accounts. One opens with the new format. The other does not. In any event, the new format seems to be over-engineered for day to day use. New whistles and bells, but not as information friendly as before.
All Star
There is a distinction between emails and events. All are not "campaigns." I would like to be able to view each type separately, as before. One of my "campaigns" was established some months ago and is ongoing, but to find it I have to scroll through countless items to find it. Was it broken before? Why was it "fixed"? :smileyface: Unless I am missing something, I don't see any benefit to this new format. (And I really did try to wait until I got more used to it!)
Visitor
I do not like the new changes. The website was very easy to use. Now you have to open more window to get to the information you are looking for.
Member
I now have to read 20 lines to determine how my emails trended compared to others?
what happened to the comparison graph ???
Occasional Visitor
I would like to see a function that allows me to view my company's overall average performance on a campaign rather than only individual ones
Visitor
what happend to the graph showing the report of last send emails (open, clics) - was so easy to compare, see the progress, etc. I miss that
There are email campaigns missing on the Reports page. I would also like to see the number associated with the percentages for the Open/Click/Bounce/Unsubscribe rates.
Moderator
Status changed to: Closed - No Action
 
Administrator
Status changed to: Closed - Implemented