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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

unsubscribed and bounced percentages are off

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unsubscribed and bounced percentages are off

The unsubscribe and bounced rates showing under 'reportage' for each individual campaign are 10x more than they should be. On the 'reportage' overview they show up correctly though...



Status changed to: Open Questions

Sorry to hear you were running into an issue with your reporting.


I took a look at your account and I don't think I'm seeing the same issue that you're describing.  Are you still seeing the issue?  If so, let me know and we can reach out to you to get more information.




Status changed to: Closed - No Action