Looking for the latest product updates? What's new for Spring 2024 is now available!

Bring back Social Share web link when scheduling campaign

0 Votes

Your removal of the Social Share when scheduling an email campaign is a HUGE inconvenience and mistake. You now require users to go back into CC AFTER a campaign has gone out to then find the web link and attempt to share (not always an option). The web link of an email campaign was an IMMENSELY USEFUL tool. We had such great feedback that library patrons could get news of events in real time via social media instead of slogging through emails. We want social media users to have the capability to register for events in the same time frame as our email readers. Your update has removed that capability. Now our social media users are taking a back seat to email readers. This is backward progress. PLEASE BRING BACK SOCIAL SHARE when we schedule our email campaigns!!

2 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @NewProvidenceLibrary where in your campaign scheduling process are you looking for the option to schedule a social share post? Does the "Share Now" button on your campaign details page help fit your needs?

 

2021-10-05_12-28-41.png

 

Are you having this experience when scheduling your email campaign to send now or when scheduled for later?

Kyle_R
Administrator
Status changed to: Closed - No Action

Thank you for your feedback. It seems like our last comment may have resolved the issue, but please come back and leave a comment at anytime if you have any additional feedback for scheduling social posts.

Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More