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Face book Pictures - When will this be fixed

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Face book Pictures - When will this be fixed

Facebook's Newest Change to Sharing your Emails and Coupons with Social Share

Article: 000020041
Updated: August 14, 2017
As of July 17, 2017 Facebook will auto-pick the image for your Social Share posts

 

The recent update to Facebook's API is their effort to   We are actively working on a solution that will enable you to customize images the way you're used to.

In the mean time, if you want a certain image to show up in the post, the likelihood that Facebook will select it is increased when you include it in your email or coupon. Other social networks, such as Twitter and LinkedIn, still allow you to customize the images in your posts the way you're used to. While we work on a solution, when using Social Share, consider creating two posts – a post just for Facebook and a second for the other social networks.

To create multiple posts: 

  1. adding posts to Social Share. Step 4 is where creating multiple posts on the same day is explained.
  2. Now you'll create an additional post on the same day. One post will be for Facebook, and another post for the other social media platforms you have.

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1 Comment
CTCT Employee
Status changed to: Closed - No Action

Hello @TerriB74080,

 

As of right now there is no official date on the fix, however the plan is to have this resolved by the end of the year.

 

Thank you for your patience.