It would be such a big help to have more advanced triggers to segment mail lists which help shops target their customers better & increase sales in promotions. Please add triggers such as - did not open last campaign (so we can retarget a message to them!), did not click link in last campaign (helps again to retarget potential buyers and not send the same message to everyone), has not purchased in X days (amazing feature to target people who have not reordered!).
This would require Constant Contact to sync with shops more so they can access data, but this would increase your user capabilities, lead to more sales as we customize marketing to our clients, and them that means more happy constant contact customers! I feel so limited with constant contact compared to mailchimp, so please step up the triggering features. Also please let me save my email campaigns as templates! SO much work to have to recreate my look for emails outside of a series.