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BUSINESSEMAILS
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Registered: ‎11-25-2011
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not able to add welcome tab

Hi

 

am not able to add to my facebook page knack.co.in.

i tried with other pages am able to add. but with this partiular primary page am not able to add.

 

pl help me to fix this

 

srinivas

Marissa_R
Posts: 3,652
Topics: 436
Kudos: 215
Blog Posts: 307
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Registered: ‎10-18-2010

Re: not able to add welcome tab

Hello,

 

Thanks for posting your trouble in the Community.  We're assisting you on Twitter.

 

Thanks!

Marissa Rogers
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
Marissa_R
Posts: 3,652
Topics: 436
Kudos: 215
Blog Posts: 307
Solutions: 85
Registered: ‎10-18-2010

Re: not able to add welcome tab

Hello,

 

I just spoke with my specialist Chris R who helped you.  Just to inform everyone what happened.

 

There was an additional app or apps  installed on your Facebook page and those were conflicting with our app.  After removing those apps, we were able to get your Welcome Tab up and running.

 

Thank you to everyone that helped!

Marissa Rogers
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!