I've added social block to my scheduled email campaign. When I send a test email, I can see and click the links to facebook, twitter, and pintrist. But when I go into the draft to edit these (change the Pintrist account, add Instagram, etc.) they aren't visible in the template. I've tried creating a new template, drag the social block in, and same thing - no icons display, are editable. etc.
What am I doing wrong?
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Thank you for reaching out to the Constant Contact Community. I believe I was able to assist you via social media. If you run into other troubles, feel free to reach out. Thank you for using Constant Contact. Have a great day!
I have the same issue. In addition to not being able to find the social media icons, there are duplicates, because I keep adding new ones. I'm sure once I can see them, I'll be able to remove them. What was the solution?
Hello @Bethany275 ,
I've taken a look at your account and I was able to see the social media icons in your emails so this may be related to a connectivity issue. Although the previous guide goes over many possible steps to take to test this, I would recommend starting by trying another browser to see if they issue occurs there as well.
Please let us know if you continue to experience issues after following those steps.