The last few weeks, my social media posts haven't been posting, I've tried to delete the link to facebook and re-connect it but nothing seems to work. I'm having to manually go in and make facebook posts - anyone have and advice?
I'm so sorry to hear you're experiencing some difficulties with our social share feature. I took a look at some of your campaigns, and you are definitely right, it looks like there is something preventing us to post your campaigns onto Facebook.
Deleting and re-linking your Facebook account is a great start, although I'd recommend to also Remove the Social Share App. Since this could possibly be happening due to a number of reasons, you'll want to either call or chat our support team for further assistance resolving this after you've removed the social share app.
I'm sorry that we cannot get this fully resolved for you over the community, but please reach out if you have any difficulties contacting our support team!
Brigitte P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!