Showing results for 
Search instead for 
Did you mean: 

social media link missing

New Member

social media link missing

Hi, I always had the option to share our newsletters to our twitter account. I see in your help forum that there should be a social share button once I send a newsletter but it isn't there. Our account is for GPI Equipment. Thank you, Nicole Ponte 

CTCT Employee

Re: social media link missing

Hello @GeorgeP3,


Thank you for reaching out to the Community! I took a look in your account and it looks like the reason why the Social Share option is not available for you is because you are using a Custom Code email template instead of a regular Newsletter Email template. In order to share these Custom Code emails on social media you will have to use the "Share URL" option in the top right hand corner when you click on the title of your email. 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.