02-24-2012 10:32 AM
I found a brief but interesting post on Mashable which discusses how Facebook is testing consumer-to-brand messaging. This would allow consumers to contact the brand page's administrator. This is just one more way that Facebook will allow you to build a relationship with your customers and give your brand some personality.
For the full post, check out - Facebook Tests Consumer to Brand Messaging
Do you think this will build better relationships?
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