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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

code 368 fb rejects

code 368 fb rejects

i have already asked this about this error code and cs person didn't know what or why they appear...I am in the trial period, so far i like the social posts, however really need to understand why i get these codes just for FB
2 Comments
CTCT Employee
Status changed to: Open Questions

Hi @KatM86

 

Sorry to hear you are experiencing this issue. After taking a closer look, Facebook tells us that Error code 368 translates to " Warning: This Message Contains Blocked Content: Some content in this message has been reported as abusive by Facebook users."

 

This appears to indicate that Facebook is deeming the content to be spam, either due to the content within the post or the amount of times it has attempted to be posted within a short period.

 

Administrator
Status changed to: Voting Open