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HTML in Third Generation Editor

Top Answer
Jared_M
CTCT Employee

Hello everyone,

 

Currently, in our Third Generation Editor we do not allow access to edit the HTML and have no immediate plans to do so. We want to provide our customers with the abilities to be able to use a user-friendly interface instead of having to rely on a code view to get their desired results. With all the feedback we have been collecting we are planning on making improvements to padding and adding some line spacing elements in the UI. I know this doesn’t solve all use cases, such as adding tables, but we will continue to make strides towards improving the editor.

 

I understand allowing HTML would increase the ability for more control of your content but it can also have a negative impact on your newsletter’s display in email clients.  If we provide access to HTML for every block, changing some of the default styles or content could break display when sent to an email client. Also being able to manually adjust width could have a negative effect. We have a team of amazing engineers constantly testing our templates in all email clients, so you can be certain your email displays consistently across the board. With that in mind, we want to make sure we make it easy to provide the best look and feel not only on the desktop but on mobile. With a majority of opens now leaning towards mobile over desktop we take that as a priority.

 

Please continue to let us know your thoughts on HTML and what exactly you're trying to do so even if we don't have HTML access we will be able to give you the tools to get your desired outcome.

 

Thanks,


CTCT Employee

Re: Is there a HTML code view to edit a Template?

Hi @EmilyS1

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

I'm sorry for the inconvenience surrounding the HTML feature in the Third Generation Editor. I'm happy to submit the feedback on your behalf to our developers. Was there something in particular you like to edit in the code that we can assist with? Maybe there is a workaround that we can go over to remedy the situation. In the meantime, please feel free to reach out to us here if you need anything else.

 

Thank you for choosing Constant Contact. Have a great day!


Adrienne B.
Community & Social Media Support

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Regular Visitor

Re: Is there a HTML code view to edit a Template?

I'm trying to access the HTML code view so I can add a box around a block of text. This appears to be the only way I can do that. Can you tell me how I can either access the HTML code or put a box/rule like around a block of text?

 

Thank you.

Bridget

Tags (3)
CTCT Employee

Re: Is there a HTML code view to edit a Template?

Hello @AgnesK86,

 

Thank you for reaching out to the community!

 

At this time our Third Generation Editor does not support editing HTML code. We are taking all feedback on this and I will be happy to submit a request for this feature on your behalf. As an alternative, choosing a different template that already contains a block with a border may be a good solution for you. We also offer custom template designs if you are looking for something more specific.

 

Please let us know if there is anything else we can do for you.

 

-Curtis P
Community & Social Media Support

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Re: Is there a HTML code view to edit a Template?

When can we hope to have an answer to whether the html editing functionality will be reinstated? Mary

Tags (3)
CTCT Employee

Re: Is there a HTML code view to edit a Template?

Hello @American_Tapestry_Alliance,

 

Thank you for your response.

At this time we are only collecting feedback about this. We have not confirmed that this will be added to the Third Generation Editor as it was designed to operate without this feature. However, in the meantime, if you would like to use your own custom code you are welcome to create a custom code email by clicking on Create from your Campaigns page and choosing Custom Code from the upper right corner.

 

We are here to help if you need anything else!

 

 

-Curtis P
Community & Social Media Support

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Moderator

Re: HTML in Third Generation Editor

Hello @ErieBar. At this time, our third-generation editor does not have the ability to access HTML. I understand why you would want this access However, we are collecting feedback from our customers who would want this access so we can possibly implement easier editing options into the editor itself without having to resort to accessing the HTML of an email. I saw that you wanted the access for text editing. What types of editing would you be doing, either with the text or the layout of the email? Let us know and I would be happy to submit this feedback over to the appropriate teams!


Caitlin M.
Community & Social Media Support

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Occasional Participant

Re: HTML in Third Generation Editor

Hi Caitlin,

 

In the most simple terms, sometimes a 13 point font fits better on a line than 14. Sometimes less space between lines looks cleaner. It's really just a matter of what I'm feeling and seeing for a particular campaign. 

 

My first thought when working with the third generation editor was that it was oversimplified. Yes, I can fire out messages at lightning speed, but not having access to the code might alienate a particular group of CC users.

 

Thanks! 

CTCT Employee

Re: HTML in Third Generation Editor

Hi @ErieBar!

 

I'm very happy to pass along that feedback, thank you very much! We really do take this sort of feedback seriously, as we want to provide the best user experience we can. Let us know if there is anything else we can do to help.

 

 

Gwendolyn B
Customer Engagement Specialist
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Occasional Participant

Re: HTML in Third Generation Editor

Hi! I too would REALLY like to be able to edit the HTML with in the third-generation editor! It's something that absolutely makes my job easier. For instance, if a client gives me content to make an email out of and I do some editing for inline styles in Dreamweaver, I want to paste the code into a new campaign. Also, if I want to stylize bulleted lists (i.e., their indents), I would like to add inline styles. Also, please add functionality to be able to designate headers (font, size, color) in the campaign designer. 

thanks!

Highlighted
CTCT Employee

Re: HTML in Third Generation Editor

@KimberlyS3262

 

Thank you so much for the feedback!


I want to let you know that you can build your own email using HTML or XHTML with our custom code editor. Click Here for some more information.


Have a good one!

 

Evan G.
Customer Engagement Specialist
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Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!