cancel
Showing results for 
Search instead for 
Did you mean: 

Line spacing in third generation editor

SOLVED
Highlighted
Regular Visitor

Line spacing in third generation editor

Is there any way to control line spacing in the 3rd generation editor? I put together a test message using the blank newsletter example template, and I'm finding that lines of text are uncomfortably close in the desktop version but slightly better in mobile. Am I missing something? Or is this just a (hopefully temporary) limitation of the editor?

9 REPLIES 9
CTCT Employee

Re: Line spacing in third generation editor

Hello @SamF244

 

Thanks for reaching out in the Community regarding line spacing options in the Third Generation editor. I can see why having the option to control the line spacing would be useful. You are not missing anything. This is not currently a functionality of the editor, but we are tracking customer requests for this feature. I am happy to track your response and send to the appropriate team for review. 

 

Thanks!


Alex S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Regular Visitor

Re: Line spacing in third generation editor

Thanks @Alex_S -- happy to hear that you're monitoring the forums for feedback like this. I'd really like to see this in a future update.

CTCT Employee

Re: Line spacing in third generation editor

Hi @SamF244

 

I completely understand why this feature is important to have. We are making updates all the time, so keep an eye on your account for updates in the future.

 

Thanks!


Alex S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Trusted Contributor

Re: Line spacing in third generation editor

What is even more of a problem with this than what you describe is that it seems when you change the font size, it keeps the same line spacing of the original size. So it really doesn't "allow" you to change the size, since no one wants to send out something looking like that.

Moderator

Re: Line spacing in third generation editor

Hi @JulieL34

 

I apologize for any inconvenience this workaround may have caused. The good news is our development teams has added the ability to control line spacing! When working in a text block you can now change the spacing between your lines of text within the entire block. Your choices of spacing is single, 1.2, 1.5, or double line spacing.

 

2018-12-10_15-48-44.png

 

Please let us know if there is anything else we can assist with in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Re: Line spacing in third generation editor

Hello:  I am using third generation editor.  When I change line spacing, it does occur within the editor.  I do save the page.  However when sending a test, the line spacing reverts back to 1 or 1.2.  Does the line spacing only show up on the live email or should it be visible on test emails?

 

Thanks,

Deb

Trusted Contributor

Re: Line spacing in third generation editor

fwiw, it does show up in our tests, at least recent ones. I do vaguely recall having some trouble with this feature when it first became available but never looked into it enough to determine what exactly was happening--in fact I pretty much gave up on using it for a while. But just this week I did use the feature and it came through fine in the tests and the sent email.

CTCT Employee

Re: Line spacing in third generation editor

Hello @JulieL34,

 

We are very glad to hear that our line spacing feature is now working properly for you. We apologize for any issues you were having when it was first released. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
CTCT Employee

Re: Line spacing in third generation editor

Hello @StaticCleanMarketingTeam,

 

The line spacing should appear in a live send and in a test send after you alter it. If this is not happening for you, you may want to delete the text block, re enter a new one and type in your text manually. That should fix any issues you are seeing with the test send not appearing with the correct line spacing. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.