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Text Size Problems Third Generation

Occasional Contributor

Text Size Problems Third Generation

Why does text in the third generation templates display smaller than in the legacy template?  Issue occurs in both the editor, and in the actual message.


Using 3rd gen template, font was set to Arial 11 in the editor.  In actual email, this displays as Arial 8.5.


Attached image shows comparison of legacy template (left) and 3rdgen template (right).  In both editors, text was set to Arial 11.  Both messages are at 100% zoom.  Overall width of gen3 text area is narrower as well.2019-01-23_11h40_04.png


CTCT Employee

Re: Text Size Problems Third Generation

Hello @BoschSecurity,


Thank you for reaching out about the difference between font sizes in the Third Generation editor, versus our Legacy editor. The Third Generation editor uses PX (pixel) which is common for digital, whereas our previous editor uses PT (point) which is common for print. You will see a noticeable difference between 11px versus 11pt font, so you may want to make your text slightly larger when creating an email in the Third Generation editor. 


If you have any additional questions about this, please let us know! 

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