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When I resend an email, I can't archive it?

Solution Provider

When I resend an email, I can't archive it?

If I schedule an email to re-send, then I can't archive it. The link shows up in the archive widget with the original subject line, but when I click on it, I get the Constant Contact 404 message. Is that supposed to happen or can this be fixed? 

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2 REPLIES 2
Solution Provider

Re: When I resend an email, I can't archive it?

I find it ironic that CC has good archive widgets for its own pages, but not for users. 

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CTCT Employee

Re: When I resend an email, I can't archive it?

Hey @Robinmsf,

 

Thank you for reaching out to us! I apologize that our system is erroring out when you attempt to archive the email. This is something that we will need to dig deeper into on the back end to find out the issue. Would you mind emailing us your username and the name of the campaign that is erroring out? Social_Support(at)Constantcontact(dot)com Thank you so much for your time!  

Desi_B
Community & Social Media Support

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