Welcome to the Community and thank you for your inquiry! It appears you are using our second-generation editor. Depending on the template you have chosen, we do have blocks that are formatted to look like what you have described. However, you would have to replace the dummy text within with your own text. Additionally, if the full article you are linking to is not on a webpage (or cannot be hosted on one) you would have to upload it to the Library and then link it in the block manually.
I would argue the document does not have to look snazzy but at least have a logo or some kind of branding image for consistency. I would also save it as a PDF file so when they click on the link it will open up in the browser they're using instead of downloading to a folder on their computer (which happens with Word documents).
I'm sorry you weren't able to find the information you needed! Are you saving your invitations and newsletters as PDFs? If so, you can import a PDF as an image directly into an email template using our Import PDF to email tool! Here's how...
From the Home or Campaigns tab, click Create and select Email. Click Import PDF to email in the top right:
You'll choose a file to import, and have the option to include a Download button of your PDF. After the image is added to your email campaign you can resize it, make it a clickable link, etc. What's more, the email campaign is automatically branded with the main color used in your PDF!
Thanks for reaching out to us on the Community. I took a look at your account, and it does look like your card was overcharged. To best resolve this issue, I would recommend reaching out to our billing team. You can email them at billing(at)constantcontact(dot)com, or they can be contacted via phone from 7am-9pm EST Monday- Friday.
Hello @MBSCKAEC. I see that you also messaged us on Twitter as well but I thought I would reply here in case another customer has a similar question. At this time, PayPal and WePay are the only ways to electronically process credit card payments for an event. I apologize for any inconvenience this may cause you.
Hi Cheryl. Unfortunately, the link you gave us is not working since this only has us log into the account and we are not able to see the graphic. Were you able to take a screenshot of the graphic that you were seeing? You can either reply here with the screenshot or you can email it to us at social_support(at)constantcontact(dot)com.
Thanks for reaching out to us on the Community! I'm sorry as of right now, we do not have the ability to underline text within the editor. I can be sure to provide your feedback about underlined text as well as underscoring to our team of developers as they are constantly making improvements. A reason that the Control U may not have worked, could have been the browser you are using. If you are using Firefox, the coding will come up instead of the underline option, but this should work in any other browser. Try it out on Google Chrome, or an updated version of Internet Explorer and you should see the text will be underlined. If you have a Mac, you can do Command , click (or double click if you have a 2 button mouse), and select underline. I hope this helps!
Thank you for reaching out to us! I took a look at your account, and it appears this issue you are experiencing is a known issue that our product team is working on getting fixed. In the meantime, here are a few workarounds you could try out:
That's a great question and we're glad you reached out! I checked your account and see that you already chatted with Customer Support about this but I also wanted to post here in the Community in case someone else might have the same question!
To create and send an event invitation email to your contacts, open the Dashboard for your event, and click Create an Invitation:
From there you'll select a theme, fill out the message settings, edit the layout, and schedule your invitation. Here's a wonderful FAQ with more details should you need it for future reference.
Hello @JonathanS2105. You are correct. The autoresponder will only send out the first time a contact is added to a list that is part of an autoresponder series. If they unsubscribe and resubscribe (or is deleted but gets added back on), they will not receive the first email again.
Thank you for posting your campaigns! I took a look at both of your campaigns and I see that you are doing a great job of matching your campaign colors to your logo. You also use good calls to action to get people to your website. Have you tested sending shorter emails more frequently? Some of our research has shown that shorter emails with 20 or fewer lines of text and one call to action have helped to increase reporting and create a more engaged audience.