Hello @AnnaF496,   Thank for for contacting us.  Great question!  Once an event is closed, you will need to update the attended status of registrants from the event dashboard itself.  This can be done by selecting the Dashboard tab and then clicking Manage Registrants.   ... View more

Hello @KathlynS,   Thank you for reaching out to us!  I did some checking with our next level tech support to be sure, but the GDPR text is unable to be edited.  I do apologize for the inconvenience on that, you might be able to find an alternate embedded form via the Marketplace though, so I would recommend having a look there.   ... View more

Hello @AndrewL9,   Thank you for reaching out to us.  Unfortunately, as this time we are unable to edit the landing page that thanks people for signing up.  I would recommend checking for an app on our Marketplace which may be able to do what you need!   ... View more

Hello @ShariM411,   Thank you for reaching out to us today.  In regards to removing the reCAPTCHA, I would recommend having a look on the Marketplace to see if you can find some alternate sign up tools that are maybe a better fit for the aesthetic you are going for. In regards to the hiding of the graphic or altering the terms and privacy section, we do not allow the altering of any logos or privacy terms that are part of any Constant Contact Integration, including any of our in-product sign-up forms. We do, however, have resources for the creation of your own sign up forms, I would recommend that you direct your programmers to our Developer Portal.   ... View more

Hello @gabss,   Thank you for reaching out.  I have added you to this feature request so that we can see about bringing more attention to this!  Let us know if we can do anything else for you.   ... View more

Hello @JessicaK329,   Thanks for reaching out to us!  Have you tried sending tests out to multiple email accounts?  If you would like, I would be happy to look into this for you.  If you could send us an email with the name of the campaign you are working on and the email address you are testing with to communitysupport(at)constantcontact(dot)com, we would be happy to do some troubleshooting!   ... View more

Hello @IRCCgraphics,   Thank you for reaching out to us today.  I do apologize for the absence of features that you were wanting in the latest version of the editor.  I will absolutely take your feedback and pass it along to the appropriate teams for review.   ... View more

Hello @BenjaminC38,   Thank you for your reply.  I understand how that would make segmenting quite a bit easier when sending campaigns.  I will absolutely pass your feedback along to the appropriate teams for review! I unfortunately don't have a specific timeline for this fix.  If there is anything else we can do please let us know.   ... View more

Hello @EliseF2,   Thank you for contacting us today.  I can see what you are talking about in the email.  Could you please send us an email to communitysupport(at)constantcontact(dot)com with the version of OL and your operating system?  I would be happy to take a closer look for you.   ... View more

Hello @KarlaK6,   Thank you for reaching out to us today.  I'm sorry to hear that you have been having this experience with us.  We absolutely want your time working with us to be pleasant and easy.  We would love to look in to this further and help with anything that we can.  Could you please send us an email to communitysupport(at)constantcontact(dot)com referencing this post with your username and difficulty you are facing?   ... View more

Hello @user29531,   Thank you for reaching out to us today.  I'm sorry to hear that you are having trouble getting in contact with our support team.  Have you checked with some of our alternate numbers?  There should also be the option to contact us via chat in that link.  Alternatively, I would be glad to assist you!   ... View more

Hello @NeuhausEdCtr,   Thank you for reaching out to us today!  I can see what you mean on the menu dropping down in the side column.  It is letting me scroll down so long as my mouse is over the side column, but if that is not working, you should be able to actually click and drag the slider on the right of the column or alternatively, pressing the down arrow key should bring you into the options of the menu.   ... View more

hello @csENTADV,   Thank you for getting in contact with us today!  When you select "Unsubscribed" under their permission status, does it give you a pop up to confirm the action?  If the above Article doesn't work for you, could you please send us an email at communitysupport(at)constantcontact(dot)com with the addresses in question while referencing this post and we would be glad to take a much closer look! ... View more

Hello @JenniferN96,   Thank you for reaching out to us! If you have signed up again after being set to Unsubscribed, you will need to find a confirmation email in your inbox.  After unsubscribing, the system automatically sets up a confirmed opt in so that anyone signing back up would have to confirm their being added back in!   ... View more

Hello @SilviaG5,   Thank you for contacting us!  If you are getting an error, it could mean the connection is disrupted. I would recommend disconnecting and then reconnecting Constant Contact from your account over there.  This would be especially helpful if you have recently changed your username or your password.  If the problem persists, they should be able to help you further!   ... View more

Hello @SusanW319,   Thank you for getting in touch!  I absolutely see how that would be a useful feature and I agree that having it based as an opt in would be very helpful for people of all skill levels when it comes to HTML.  As with other feature requests, things tend to be moved up in developer priority based on the number of people asking for something.  I am making a note of your feedback and passing it along to make sure you are counted among the voices in favor!   ... View more

Hello @StephanieW204,   Thank you for getting in touch with us today!  Users can be deactivated in the Manage Users section of the My Account page.  After clicking on Manage Users, you will see a listing of all users in the account and in the fourth column from the left, labeled "Update Status," you will be able to deactivate them.   ... View more

Hello @CASC3,   Thank you for reaching out to us today.  I'm sorry you are experiencing this issue.  As of now we do not have a workaround for this issue.  I have created a case and added you to the queue to be notified when this issue is fixed.  I apologize for the inconvenience. ... View more

Hello @TrinaL460,   Thank you for reaching out to us!  I see that you were able to get in contact with us through an alternate channel.  I do hope you were able to get your issue resolved, otherwise, feel free to reach out to us at communitysupport(at)constantcontact(dot)com.   ... View more

Hello @KimberlyR688,   Great topic!  Getting your information out to people is very important, but actually closing the sale can really be the make or break on any advertising campaign.  I would love to hear what kind of techniques people here use and what tends to work best for them!  We have a couple of excellent posts on our blog that utilize a few different tactics.   ... View more

Hello @JoanC373,   Thank you for reaching out to us.  I'm sorry to hear that you have had this experience.  We do strive for positive interactions, even when it comes to saying goodbye. I can see that you appear to have made it through and were helped.  I will absolutely pass along your feedback to the appropriate teams for review. Is there anything else we can do for you?   ... View more