About Antonas_S

Antonas_S · ‎07-30-2019

Hello and thank you for reaching out to The Community! We do offer a free trial for all new customers! After that trial is over the pricing of your monthly bill will be based off of the type of plan you’ve signed up for and the number of active contacts you’ve uploading. For more information on our pricing please feel free to look at our Plan & Pricing page! If there is anything else we can assist with please do not hesitate to ask!

Antonas_S · ‎07-29-2019

Hello and thank you for reaching out to The Community. If you are having trouble receiving your verification emails a good first step to take is to ensure there is no Whitelisting issue and nothing on your network or ISP’s (Internet Service Provider) side of things are actively blocking our emails. Please let us know if you need more assistance, we are happy to help.

Antonas_S · ‎07-25-2019

Hello and thank you for reaching out to The Community. We do apologize you’ve been unable to reach us by phone or chat. I’ll be submitting a ticket to the team that will handle the review of your account. The ticket process can take upwards of four business days. Once again we do apologize you were unable to contact us through other channels. If there is anything else in the meantime we can assist with please do not hesitate to ask.

Antonas_S · ‎07-24-2019

Hello and thank you for reaching out to The Community! While Constant Contact does not have a built in spell check most web browsers will have a spell check function built in! Your browser's spell check will scan all the text within your email campaign including an image caption (as long as the text is not inside the image). If there is anything else we can assist with please do not hesitate to reach back out!

Antonas_S · ‎07-22-2019

Hello and thank you for reaching out to The Community. What you are looking to do can absolutely be done within Constant Contact! You’ll need to start by setting up your Text-to-Join option on your account. Once you have that done you can then create a Welcome Email or an Email Automation to trigger when those new contacts get added to your list! This is a fantastic idea and if you need any additional assistance please do not hesitate to ask!

Antonas_S · ‎07-19-2019

Hello and thank you for reaching out to The Community! The best way to ensure that you both have the permission to send to your contacts and have them select what list they will be placed in would be to create a Sign-up Form and have them fill it out. This will add any contact using your form automatically to the lists they have selected. The contact will also have the ability to unsubscribe at any time by clicking the Unsubscribe link at the bottom of your email campaigns. You can also unsubscribe your contacts as well. If there is anything else we can assist with do not hesitate to ask!

Antonas_S · ‎07-19-2019

Thank you so much for that suggestion! You are correct! While exporting your Segments you can select one of your fields to be “Date Added” now. Since the launch of our Segments tool we have added a number of options to it, mostly based off of customer feedback! If you have any other suggestions or questions never hesitate to reach back out to The Community!

Antonas_S · ‎07-18-2019

Hello and thank you for reaching out to The Community! We would be happy to assist you but we need to clarify a few things to better guide you. Are you creating a sign up form and posting it somewhere? (online or in an email campaign) Or are the target contacts you’re looking to fill this form out already in the account? Knowing as much information as possible with make our assistance that much better!

Antonas_S · ‎07-18-2019

Hello and thank you for reaching out to The Community. We do apologize that unlike our New Campaign Editor when you create a custom coded email it does not save your changes in real time and requires you to click the save button to see any changes with your test emails. Once again we do apologize for any inconvenience this may cause. We do take feedback very seriously so I will be ensuring the proper team sees this. If there is anything we can assist with never hesitate to ask.

Antonas_S · ‎07-17-2019

Hello and thank you for reaching out to The Community! I’m sorry to inform you that we do not offer SMS options to send out with. I would be happy to send this feedback to our development team to see if maybe this could be added in the future. If there is anything else we can assist with please don’t hesitate to reach back out.

Antonas_S · ‎07-17-2019

Hello and thank you for reaching out to The Community! We would be happy to look into what may be happening but we will need more information. Would you be able to email us at social_support(at)constantcontact(dot)com with your username and the URL link to the form you are unable to see? As well as if this was happening to just you or are others unable to see your form. Knowing what web browsers you've tried this in can also be helpful. With this information we will be able to look into this on our end!

Antonas_S · ‎07-16-2019

Hello and thank you for reaching out to The Community. We are very sorry that your year-end report was not reflecting your account correctly. We would be happy to look into this for you to see what may have happened and see if we can get you the correct information.

Antonas_S · ‎07-16-2019

Hello and thank you for reaching out to The Community! We are sorry to hear you’ve been having trouble uploading this contact from a file. You should not have an issue adding that contact. Does our system give you an error message when to upload your file? Also, have you attempted to add this contact by itself not part of your file?

Antonas_S · ‎07-16-2019

Hello and thank you for reaching out to The Community! Currently we only have two views on your contact page. Both views will have Name and Email. By clicking the Gear on the top right corner of your list you can switch between Company / City State and Source / Date Added. That being said we are always taking feedback from our customers! We take your feedback very seriously as we are always adding new features to our platform. I’ll be sure to get your feedback to the proper teams who can hopefully implement these changes!

Antonas_S · ‎07-15-2019

Hello and thank you for reaching out to The Community! If you are looking to send an email out from your Event we would first need to make sure the contacts we are looking to send to are all on a list together and from within your event create a new Invitation to send to that list. Likewise you can also create a standard Email Campaign if you’d prefer to use the regular email editor or utilize our Segmentation option.

Antonas_S · ‎07-10-2019

Hello and thank you for reaching out to The Community. Looking into this for you I see that your Welcome Email is set up correctly to send out to your First time Customer list. If you are not seeing this on your end please let us know what you’re seeing or provide screen shots so we can look into this farther. If there is anything else we can assist with do not hesitate to reach back out!

Antonas_S · ‎07-10-2019

Hello @SelectGroupMarketing and thank you reaching out the The Community! I see you've also reached out directly to us by email. We will continue to assist you there!

Antonas_S · ‎07-03-2019

Hello and thank you for reaching out to The Community! I’m afraid this would not be possible. An active email address can only ever be attached to a single contact. This ensures your account is not over billed as well as making sure you cannot accidentally upload multiple copies of the same contact. We do apologize for any inconvenience this may case. If there is anything else we can assist with, please do not hesitate to reach back out.

Antonas_S · ‎06-28-2019

Hello and thank you for reaching out to The Community. I’ve gone ahead and removed our logo from your campaign’s footer. You will no longer see it on your draft or future email campaigns. If there is anything else we can assist with do not hesitate to let us know!

Antonas_S · ‎06-24-2019

Hello and thank you for reaching out to The Community! I’ve looked into this for you and ran a few tests using the link you provided above. That white space that is populating at the top of your Read More block is meant to have an image that was pulled from the page we are sending to. In this case your desired page does not have any usable images that it can use in that space. For instance if we were to use your Home Page as the link, as an example, we would have a selection of images to use. With that being the case to a page that does not populate a usable image we may want to set up that section using a Text Block and manually creating a clickable link for your reader to navigate back to your site. We do apologize for the need of a work around but if there is anything else we can assist with please do not hesitate to reach back out!

Antonas_S · ‎06-21-2019

Hello and thank you for reaching out to The Community. We do apologize that this is not a current function of our library. We do take all of our customer’s feedback seriously, so I will be submitting your request to the team that can implement these changes. If there is anything else we can assist with please never hesitate to reach back out!

Antonas_S · ‎06-19-2019

Hello and thank you for reaching out to The Community. There is an option to have our system send you an Automatic Email Updates for Sign-Ups and Unsubscribes on either a daily or weekly basis. If there is anything else we can assist with please never hesitate to reach back out!

Antonas_S · ‎06-13-2019

Hello and thank you for reaching out to The Community. We’re sorry that you’ve experienced this. We would be happy to look into this for you. If you could email us at social_support(at)constantcontact(dot)com with your username and the title of the email campaign that disappeared we can research what may have happened.

Antonas_S · ‎06-10-2019

Hello and thank you for reaching out to The Community. You definitely made the correct call by not clicking on that link. That certainly sounds like it may be a phishing email. If you could forward that email to our team at abuse(at)constantcontact(dot)com we will investigate this on our end. Thank you for bringing this to our attention!

Antonas_S · ‎06-10-2019

Hello and thank you for reaching out to The Community. We’re sorry that you’ve experienced this but we see from the time of your posting you were able to reactivate your account! We are happy to see that! If there is anything else we can assist with please do not hesitate to reach back out.

Antonas_S · ‎06-10-2019

Hello and thank you for reaching out to The Community. We do apologize the Poll block doesn’t have the mean to also have your contact in out information and would only be able to make a selection from a list. That being said the Survey Tool would be able to accomplish this task very easily! You would need to first create the survey but once activated you can link it into another email campaign. If there is anything else we can assist with please do not hesitate to reach out.

Antonas_S · ‎06-10-2019

Hello and thank you for reaching out to The Community! A Staged Email will generally send to your contact list within 24-48 hours, depending on the email results. There are times, however, when this process may take longer. If your email receives an unacceptable amount of spam complaints or bounces, Constant Contact may end the staging and stop the mailing altogether. If this happens, you'll receive an email to let you know. If you have any more questions about this process or anything else please do not hesitate to reach back out!

Antonas_S · ‎06-07-2019

Hello and thank you for reaching out to The Community. We’re sorry you’ve been experiencing this. We’d be happy to see if we can find out what may be happening. Are you seeing any error message at all during the attempt to upload? Or have you tried to upload using a different web browser or even a different internet connect/network? And if you had (or could take) any screen shots of what you are seeing this can also be very helpful to determine what is going on.

Antonas_S · ‎06-06-2019

Hello and thank you for reaching out to The Community! We’re sorry you’ve still been experiencing this even after white-listing. You can also try to turn on your account’s Authentication. This can help Internet Service Providers (ISPs) identify your email as being legitimate and not from a scammer, spoofer, or phisher. If there is anything else we can assist with please let us know!

Antonas_S · ‎05-31-2019

Hello and thank you for reaching out to The Community! We love hearing from our customers and we take all your feedback under consideration! We’ve also recently partnered with Eventbrite and we can now link their events directly into your email campaigns! If you have any other questions or wonderful feedback please do not hesitate to reach back out!

About Antonas_S

Re: constant contact

Re: Cannot receive verification e-amil

Re: Customer Support

Re: Any way to use SPELLCHECK in photo captions? N...

Re: Automatic Response Email?

Re: Push email signups

Re: How to identify inactive subscribers for remov...

Re: Creating a mail list which leads to a form to ...

Re: Advanced Editor: Preview = current edits inclu...

Re: Send SMS notifications and sign up confrimatio...

Re: Sign up form

Re: YearlyReport

Re: Unable to Import Email Address of Contact

Re: View list of contacts

Re: How to Email "Not Attended" Registrants After ...

Re: Incorrect Schedule Trigger

Re: Beware: linked documents accessible after dele...

Re: Contacts

Re: Removing the powered by constant contact logo

Re: Read More block extra space above

Re: Replace Image - function removed?

Re: Lead Generation Landing Page

Re: My draft campaign has disappeared. Can it be ...

Re: Suspected scam

Re: Account Temporarily deactivated

Re: Polls

Re: Send emails

Re: Uploading pictures to library

Re: Office 365 blocking campaign emails

Re: Event Registration