Dear Sir/ Madam,
I'm writing to express my disappointment towards your service. I represent an agency, I have been using for my clients' EDM for some times, and I was planning to explore your platform so to suggest my clients.
Last night I was starting a trial, payment was made, personal information, card information were entered. When I was testing how to use the email template, all in a sudden it said my account was cancelled without further reasons. It is frustrating, if you want to cancel with me, I'm ok, you owe me a reason.
I surely will not recommend any of my clients to use your platform, also my new client who has been using Constant Contact for years, I will recommend them to change. Customer Service is one thing, after all the loading speed of your platform is intolerable. I understand we are located in Hong Kong, your server is probably in the US, however, does a much better job in the user experience.
I wish to CANCEL the account and please unsubscribe me and delete all my personal data. I'm very unimpressed by Constant Contact.
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