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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

About AliciaR5

AliciaR5
Occasional Participant
since ‎07-02-2018
‎07-16-2018
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Re: Option button to suspend

by in Need help with something else?
‎07-16-2018 01:02 AM
‎07-16-2018 01:02 AM
International customers should not be expected to waste more of their hard earnt funds trying to cancel an account they have to pay for whilst they wait for ConstantContact to reply.  The Billing Team Email they contacted us on is closed and does not receive replies - poor form ConstantContact.   We expect a reply asap and compensation for costs incurred as we will be contacting the authorities about the unethical billing and account management practices of ConstantContact. ... View more

Close Account

by in Need help with something else?
‎07-16-2018 12:58 AM
‎07-16-2018 12:58 AM
We would like our account closed and the billing email we have is closed - please contact us asap from a legitimate email or we will be contacting the authorities ... View more

Re: Option button to suspend

by in Need help with something else?
‎07-02-2018 11:39 PM
‎07-02-2018 11:39 PM
I am an international customer and wish to either suspend or cancel my account.  I will not be ringing customer service to be placed on hold as others have, so how do I suspend my account.  The longer this takes the more likely I will be to cancel my account as you need to have a suspend or cancel option in the account settings - and the fees for suspension should be available and transparent. Can someone please contact me asap about this issue or I will be taking my complaint further with the relevant authorities ... View more
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