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International customers should not be expected to waste more of their hard earnt funds trying to cancel an account they have to pay for whilst they wait for ConstantContact to reply. The Billing Team Email they contacted us on is closed and does not receive replies - poor form ConstantContact. We expect a reply asap and compensation for costs incurred as we will be contacting the authorities about the unethical billing and account management practices of ConstantContact.
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I am an international customer and wish to either suspend or cancel my account. I will not be ringing customer service to be placed on hold as others have, so how do I suspend my account. The longer this takes the more likely I will be to cancel my account as you need to have a suspend or cancel option in the account settings - and the fees for suspension should be available and transparent. Can someone please contact me asap about this issue or I will be taking my complaint further with the relevant authorities
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