I was editing a campaign. The paragraphs contained different line spacing. The first customer service person told me that I had to click and drag the single space icon over the highlighted text. Whoa! How could I possibly figure out which icon she was talking about simply by looking at the icons. Icons should be intuitive and follow industry standards. Wouldn't it be simpler to incorporate this function into the pop-up editing bar? For example, when you highlight text, you can underline it, bold it, etc. Why not incorporate spacing into the edit bar? It would get rid a lot of unnecessary icons. You don't need to reinvent text editors.
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