I have a very small company and previously understood that CC was at no charge for accounts under a certain number of contacts. I did not know that this policy had changed until I had signed up for an account. I was called and emailed an excessive number of times and then ultimately had an extraordinary phone call exchange with rep Reese Gadlin a few months ago. I explained my misunderstanding and said we would not be able to sign on to a paying account at this time, and he snidely asked me about if I'd do my work and expect to not be paid. I indicated we did not need any further service from CC and left the conversation--I'm sorry I can't exactly replicate the stunning rudeness of his manner. Imagine my surprise when I got yet another phone call AND email from him. Based on his attitude and inability to be civil I will never have an account with CC again.
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