I called you in May to cancel my account and all other managed accounts. I see that one of the managed accounts is still open and presumably we're still being billed for this. The 'Chat with us' link on your website doesn't work and so I called Billing Support (from a cell phone in the UK!) and was kept waiting for 16 minutes before hanging up.
Have you any idea how very irritating it is to have to call with a complaint and, rather then speak to someone, to be played Liberace's back catalogue in the background whilst a woman with seemingly serious dental issues tries to advise me on email campaigns????
Your templates could have been created by a 5 year-old and your customer service is woeful.
Please call me back on +.
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