I have a few complaints and the practically unused trial.
1. We are mindbody clients and we have 3 months free of charge
HOwever, the staff member who is in charge of the emails could not log into constant contact to send the weekly emails. So she's still using our old provider. I am away in Europe until Jan 31 and unable to get anyone from constant contact on the phone or on chat during the time that I could communicate.
2. The email that I use to communicate with is my personal email, however the email for my business is different. My assistant manager reads all the emails but I am the one who pays for new suppliers. The studio's email is.... but the email that I use to communicate is ....
3. I would like to set up a contract with constant contact and stop using our old provider. However I keep on getting phone calls. I was supposed to get an email from my sales rep. I have looked in my email ...... but have not found an email from him. We have a list of 9,000 names - send out a weekly email, a quarterly newsletter and timely updates for class changes and workshops.
I have sent, I believe a couple of emails from this account. Please reply to my personal address and not the address that is listed on the account. Thank you .....
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