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In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.
Hello Contanst Contact team, today I made a registration to present the service to my sales team. I prepared the whole presentation and showed the benefit of the service. Then the second access to the account was blocked. I live in Brazil, I can not make calls to another country, and chat does not solve account analysis, which makes the process boring and bureaucratic. I did nothing wrong to deserve account deactivation, nor did I fire any email. Probably something in my network made many requests. The registration was carried out, and unfortunately I am asking to use the service. Another embarrassing situation: the amount has already been billed from my credit card. I would just like a little more agility in this matter. I want to use the service, payment has already been made. And I just need a simple analysis, but it happens via phone and it's bureaucratic. I received a request to wait 4 hours, I waited and nothing happened. I just need some help! Because I want to adopt the service in the company and I can not do it!
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