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Hi CC As you do not have an email to contact, I am becoming very frustrated, all I want to do is contact the accounts department in regards to my billing activity, and as I’m in Australia I am unable to call due to the time difference, also chat support does not work for me either once again due to the time difference, could you please pass this onto the accounts department. Accounts I have attached our Billing Activity for the last 12 months, as you can see we have always been on monthly instalments, we then paid our annual subscription in August 2016, and now I have two more payments (20th Feb and 7th March 2017) taken from our account for annual subscriptions, as well as a monthly instalment on the 25th February. Could you please let me know why have these extra two payments been deducted from our account, and how will it be refunded back into our account? If you can get back to me as soon as you are able, that will be greatly appreciated, as I’m hoping to reconcile my bank accounts at the end of this week. Thanks Warm regards Karden The Place: Charlestown Community Centre
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