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About GilbertH15
GilbertH15
Occasional Participant
since
10-28-2019
02-26-2021
3
Posts
0
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0
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02-26-2021
02:35 PM
I just posted again because of the same problem. I thought that since you said you fixed it by updating my preferences I'd be done with the run around but no! I have received about 3 more of these warning your account is going to be deactivated, final warning, again and so I decided to try and reactivate since I believed that you fixed my issue and I'd actually be able to log in and use your product. I couldn't. It was the same thing again. Click on chat and nothing except a list of phone numbers and the chat with us button again. Useless waste of time, again! Why do I keep getting offers and can't use it? Why would I want your product if you keep sending me on these wild goose chases. I want more free time not more wasted efforts for nothing. If I get another email with these fake offers and no real help I will be forced to enter a formal complaint.
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02-26-2021
02:27 PM
I keep receiving these emails that offer to reactivate my account and every time I try I get the run around. Please reactivate my account. I am tired of wasting time trying to log in only to get the message that my account is deactivated. When I try to chat I keep getting redirected to the same page that I just clicked the link to chat. Why? Do you want me to waste my time or are you really offering to reactivate my account that you deactivated for no reason? If you keep sending me these offers and not coming through on your offer then stop contacting me! This is a waste of my time. Reactivate my account today or never contact me again. Thanks Gilbert Hernandez
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02-12-2021
02:59 PM
I keep getting emails to reactivate my account. When I try to do it there is no way to make it happen. I click on the chat option and it has never opened up to allow me to chat. Please stop sending me emails offering to reactivate my account and then not allow me to do it.
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